Are you interested in a position with our team at Meals on Wheels of the Salinas Valley, Inc.? We provide home-delivered meals to clients throughout the Salinas Valley and so much more. 

JOB TITLE: PROGRAM SUPPORT 

The person in this position works 32 hours a week and may also be assigned to work on weekends, evenings or holidays.  Assignment of work is the responsibility of the Program Manager.

Objective:  To be responsible for delivery to clients in the geographic area we currently serve, to coordinate and supervise the routes and activities of delivery volunteers.

Accountability:           To the Program Manager

Responsibilities:

• Accept inquiries from prospective clients; complete client intake forms, enter and maintain all pertinent client data in computer database. Keep client files current and updated as needed.
• Assist Program Manager by maintaining client and volunteer information on computer databases.
• Conduct client intake assessments and quarterly reassessments.  Make any needed referrals to the Program Manager.
• Monitor temperatures of frozen meals from cold storage facility to clients.  Assure that meals stored onsite are kept frozen until delivery.
• Recommend to the Program Manager any needed improvements in the meal service process and program.
• Prepare daily delivery schedule and accurate route sheets for both rural and Salinas clients
• Maintain all information needed for meal delivery.
• Deliver meals to clients and volunteers in South County on Wednesdays.
• Assist Program Manager to recruit new clients by distributing brochures and other materials, making presentations, staffing information table at community events etc.
• Work with the Program Manager to recruit, train, assign, evaluate, and recognize program volunteers.
• Maintain a list of volunteers, their route assignments and other capabilities they may be able to contribute to the program.
• Post volunteer delivery hours regularly so they are available for Program Manager at end of month.
• Attend training, seminars, classes, and other meetings assigned and/or approved by the Program Manager.
• Assure that MOWSV delivery van is kept clean and in good working condition.
• Pick up food at Food Bank as needed
• Other related duties as assigned.

Qualifications:

• B.A or B.S degree and/or qualifying experience in health or human service delivery.
• Proficiency using a PC and Microsoft Windows XP, including Word, Access, and Excel.  Must have excellent word-processing and database skills.
• Possession of a reliable vehicle, a valid California driver’s license and automobile insurance.
• Must understand and speak Spanish fluently.

Personal Qualities:

• Possess a professional appearance and demeanor with an ability to work independently; to communicate effectively verbally and in writing; and to handle confidential information.  Ability and desire to work and communicate with all groups within a multi-cultural community; and a genuine interest in, understanding of and concern for the elderly; ability to work with volunteers and co-workers in a transparent and collaborative manner.
• Ability to handle multiple tasks in a fast-paced environment.
• Must be detail-oriented and organized.

Conditions of Work:

• Non-exempt position. Full time, 32 hours a week.
• May require assignment on weekends, evenings or Holidays.

Physical and sensory requirements:

The physical and sensory abilities required for this position include:

• Physical effort such as lifting and carrying boxes of frozen meals, produce boxes or outreach materials weighing up to 25 pounds.
• Repetitive arm, hand, finger, and wrist motion; coordinated, skillful movements of fingers, hands and arms to operate a variety of office equipment such as a personal computer, typewriter, and calculator.
• See well enough; hear and speak sufficiently, and physical dexterity to function in a typical office environment.
• Ability to reach, stoop and bend to file forms and put supplies away, etc.
• Mobility and dexterity to operate a motor vehicle to transport self, others or meals or materials.
• Mobility and dexterity to operate the MOWSV delivery van, including loading and unloading meals from the cargo area.
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Salary and Benefits:

• Medical, vision, life insurance, retirement 403(b) as specified in the Personnel Policies. 
• Hourly rate: $25.00-$28.00 DOE

Interested candidates are asked to submit a cover letter AND résumé to Regina Gage, Executive Director, at [email protected]. or Laurie Bend, Marketing/Operations Director at [email protected] No phone calls please.